Do 360-degree Feedback Survey Results Relate to Patient Satisfaction Measures?
Do 360-degree Feedback Survey Results Relate to Patient Satisfaction Measures?
Clinical Orthopaedics and Related Research
Conclusions:
“The relationship between Quality PULSE 360 feedback scores and measures of patient satisfaction reaffirm that feedback from work team members may provide helpful information into how patients may be perceiving their physicians’ behavior and vice versa. Furthermore, the findings provide tentative support for the use of team-based feedback to improve the quality of relationships with both coworkers and patients.”
