HR Pulse Magazine   

Conclusions:

“The 360-degree assessment process can address complex physician issues and enable each physician to receive feedback on their hard-to-measure professionalism and interpersonal communication skills, often associated with patient safety and outcomes. Many physicians who receive developmental feedback will self-correct. Others will receive positive morale-boosting feedback enhancing their engagement and retention. For physicians who are resistant to self-improvement, their leaders may use the feedback to as a guide to mentor them. Coaches will use the assessment as a behavioral map to target specific behaviors and help the physician improve. When 360-degree feedback is appropriately introduced, presented as a tool for development, and used with physician benchmarks, the process is likely to support an overall cultural improvement in the medical staff.”

Read the Full Article Below:

Innovations in 360-Degree Physician Feedback Survey Programs: What HR Needs to Know