PULSE 360 Emergency Medicine Multi-Site Research Webinar - 360 feedback for physicians, nurses, and healthcare professionals

305-285-8900

Register for Webinar

Monday, April 9, 2018 at 1pm EST

PULSE Program would like to invite you to the webinar on Monday April 9 at 1 pm EST for the national multi-site study for a new 360 Survey for Emergency Medicine.

The Principle Investigators are: Ali Raja MD (Executive Vice Chair, Department of Emergency Medicine, Massachusetts General Hospital) and Jonathan Sonis MD (Fellow in Emergency Department Administration, Partners Healthcare, Massachusetts General Hospital).

In this webinar, you’ll learn how to:

1) Determine best practices for implementing 360° surveys in Emergency Medicine departments;

2) Identify behaviors which are associated with favorable outcomes; and,

3) Determine the extent to which the EMM-QIS (standardized 360° feedback, “excellence” goal-setting, related tools, etc.) will result in behavioral improvement.

PULSE has demonstrated a commitment to DEI projects and research. Here are a few of our efforts. PULSE created the “University of Ottawa (Canada) Diversity, Equality, and Inclusivity Survey” for their Faculty of Medicine. PULSE distributed over 6000 surveys to faculty, residents, medical students, graduate students, and support staff to understand the extent to which gender, race or ethnicity, culture or religion, sexual orientation, disability status and age relate to: teamwork, harassment, discrimination, feeling valued, civility, and promoting diversity, equitability, and inclusion. In collaboration with several large academic medical centers, PULSE has begun a study to determine whether PULSE 360 feedback provided to members of perioperative teams is affected by the member’s gender, ethnicity, age, etc. The findings as of early 2023 show no significant differences associated with demographic group membership. From the Harvard-affiliated hospitals to a large West Coast academic medical center, PULSE has either modified existing survey questions or added many additional questions to assess DEI-related concerns for individuals receiving feedback from their team members in the practice groups, clinics, departments. PULSE 360 surveys were analyzed for physicians for whom PULSE had various demographics. No significant differences were found for: gender, age, country of medical training, or native language. (Assessing Physician Performance Using 360-degree Multisource Surveys: Do Biases Exist Due to Gender, Country of Training, Native Language, and Age? Julie J Lanz, Paul Gregory, Larry Harmon; Diversity and Equality in Health and Care [2021] 18[9]: 451-456).